A stay at a resort in Vegas turned into a financial nightmare. I was shocked to not only be charged nightly resort fees but also early check in, non requested room upgrade fees and telephone usage within the hotel. Trying to dispute these charges is near impossible. No customer service to speak to, email only. Which in the long run is best to have a paper trail if and when you don't give up. They count on you giving up.
A stay at a resort in Vegas turned into a financial nightmare. I was shocked to not only be charged nightly resort fees but also early check in, non requested room upgrade fees and telephone usage within the hotel. Trying to dispute these charges is near impossible. No customer service to speak to, email only. Which in the long run is best to have a paper trail if and when you don't give up. They count on you giving up.